What makes us different?
Why are we ‘the vet your pet would choose?’
Village Vet is a veterinary group that sets high standards. We do not compromise on these standards of care for the health and welfare of the pets we treat under any circumstances.
All of our practices are part of the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme and have attained Tier 1, Tier 2 or full Tier 3 (veterinary hospital) status. These are the highest standards attainable for surgeries such as ours and show that we have been independently accredited as performing to the highest standards of veterinary care.
We are proud of our nurses – for them, the job is a vocation. Our nurses are not just excellently trained but are genuinely caring, respectful to pets and clients alike and thoroughly devoted to the industry. Our nurses make sure that pets in our centres are comfortable, clean and well cared for. We know that our nurses make a huge impact on the quality of care and recovery of all pets visiting Village Vet. Click here to see what our nurses do.
A very high percentage of our nurses are fully qualified Registered Veterinary Nurses (RVNs). We also train student nurses and have a senior nurse who is part of the UK examination board for nurses. Student nurses are alwaysappropriately supervised by a qualified Registered Veterinary Nurse or a Veterinary Surgeon. We would never allow a nurse to undertake any work which he or she is unqualified to perform or any task which is deemed inappropriate according to the current guidelines set out by the RCVS.
The majority of vets who work for Village Vet have at least one advanced qualification. This demonstrates our commitment to providing the best care for pets. The more we know the better we can treat the pets we care for.
Many RCVS Veterinary Specialists also work at Village Vet practices. They will only work for us because we have such high standards of care and we are genuinely committed to the further development of our staff. Vets who have since moved on from Village Vet to pastures new or vets who locum at many practices frequently comment on our high standards of care.
Click Here to read some testimonials.
It is part of our core values that we will always place the pet first. The health and welfare of your pet will always be paramount in all decisions we make. This is evident even down to the choice of surgical suture material and the selection of vaccination – we will use the material that is strong enough but still will not irritate your pet and we will use the vaccines that we know are the most appropriate based on safety and efficacy and not on price. Click here to see our vets in action.
We are proud of our 24 hour hospitals in Hampstead, Milton and Whittlesford - their level of cleanliness, the happiness of our staff and the amazing care that our staff give to the pets coming to us. We are so proud of what we have achieved that we welcome you to take a look, behind the scenes whenever you wish.
We have always worked to these high standards and we will continue to do so. We treat every pet as though they are our own. In our clinics every in-patient is examined, checked and interacted with regularly whilst ensuring they are always pain free. We want pets to be so comfortable in our surgeries and hospitals that they enjoy coming to the vet.
In our emergency centres a vet and a nurse are in attendance on site overnight. Bedding is changed whenever required and at least daily. We prepare the skin with an anaesthetic cream before inserting an intravenous catheter to reduce any stress caused by this procedure. We could go on and on with specific details of what we do as routine that few, if any, other vet surgeries do because we base our criteria on what is best for the pet and best for veterinary medicine. Most of this the client will not see but we do it because it is best for your pet.
As always we remain resolutely committed to being ‘the vet your pet would choose’.